Privacy Policy

Last Updated: June 9, 2026

Valley & Vine Transport LLC ("Valley & Vine," "we," "our," or "us") respects your privacy and is committed to protecting the information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices available to you.

By using our website, requesting information, or booking services with Valley & Vine Transport LLC, you agree to the practices described in this Privacy Policy.

Information We Collect

Information You Provide

We may collect information that you voluntarily provide, including:

  • Name

  • Email address

  • Phone number

  • Mailing address

  • Pickup and destination locations

  • Group size

  • Tour preferences and itinerary requests

  • Special accommodations or requests

  • Information submitted through contact forms, quote requests, surveys, or customer communications

Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

  • IP address

  • Browser type

  • Device information

  • Pages viewed

  • Time spent on pages

  • Referring websites

  • General geographic location

  • Website interaction and usage data

This information may be collected through cookies, analytics tools, and similar technologies.

How We Use Your Information

We use your information to:

  • Respond to inquiries and quote requests

  • Provide transportation and tour services

  • Process reservations and payments

  • Communicate regarding bookings and itineraries

  • Improve our website, services, and customer experience

  • Send service-related communications

  • Provide customer support

  • Comply with legal obligations

  • Protect against fraud, abuse, or unauthorized activity

If you opt in, we may also send promotional emails regarding special offers, events, destinations, and Valley & Vine updates.

Marketing Communications

You may choose to receive marketing communications from us.

You may unsubscribe from promotional emails at any time by using the unsubscribe link included in those communications or by contacting us directly.

Even if you opt out of marketing communications, we may still send transactional communications related to reservations, inquiries, bookings, payments, or customer service matters.

Cookies and Analytics

Our website may use cookies and similar technologies to improve functionality, analyze website traffic, and enhance user experience.

These technologies may help us:

  • Understand how visitors use our website

  • Measure marketing performance

  • Improve website functionality

  • Customize content and advertisements

Most web browsers allow you to manage cookie preferences through browser settings.

Third-Party Service Providers

We may use trusted third-party service providers to help operate our business, including providers for:

  • Website hosting

  • Online forms

  • Scheduling and reservations

  • Customer relationship management (CRM)

  • Email communications

  • Analytics

  • Advertising

  • Payment processing

These providers may have access to information only as necessary to perform services on our behalf.

Payment Information

Payments may be processed through third-party payment providers.

Valley & Vine does not store complete credit card numbers, card security codes, or other sensitive payment credentials on our systems.

Payment information is handled directly by the applicable payment processor in accordance with its own privacy and security practices.

Information Sharing

We do not sell customer personal information.

We may share information:

  • With service providers assisting our business operations

  • When necessary to fulfill reservations or services requested by you

  • To comply with legal requirements

  • To protect our rights, customers, or business operations

  • In connection with a merger, acquisition, sale, or transfer of business assets

Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.

However, no method of transmission or storage can be guaranteed to be completely secure. Accordingly, we cannot guarantee absolute security.

Data Retention

We retain personal information for as long as reasonably necessary to:

  • Provide requested services

  • Maintain business records

  • Resolve disputes

  • Enforce agreements

  • Meet legal and regulatory requirements

When information is no longer needed, we may securely delete or anonymize it.

Your Privacy Choices

You may contact us to:

  • Request access to information we maintain about you

  • Request corrections to inaccurate information

  • Request deletion of certain personal information

  • Opt out of marketing communications

We will review and respond to requests as required by applicable law.

Children's Privacy

Our services are not directed toward children under the age of 13.

We do not knowingly collect personal information from children under 13. If we learn that such information has been collected, we will take reasonable steps to delete it.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

We encourage users to review the privacy policies of any third-party websites they visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any updates will be posted on this page with a revised "Last Updated" date. Continued use of our website after changes become effective constitutes acceptance of the updated policy.

Contact Us

If you have questions regarding this Privacy Policy or our privacy practices, please contact:

Valley & Vine Transport LLC

Email: contact@valleyvinetransport.com

Website: valleyvinetransport.com